Category: Networking

Converged Networks Partners with Ruckus Wireless

Posted on by cwdadmin

We are proud to announce that Converged Networks is now an Authorized Ruckus Wireless Partner! Ruckus Wireless is a pioneer in the wireless infrastructure market, enabling enterprises to stay ahead of the exploding demand for high-bandwidth applications and services.

The Ruckus Smart Wi-Fi technology redefines what’s possible in wireless network performance with flexibility, reliability, and affordability. Ruckus Wi-Fi systems, with their patented BeamFlex™ technology, are deployed in hundreds of thousands of locations across the globe. Their flagship product line, ZoneFlex™ Smart WLAN systems, gives enterprises a full-range of indoor and outdoor Wi-Fi solutions for every imaginable application from streaming IP-based video over Wi-Fi to 3G offloading, wireless broadband access to high-speed 802.11n wireless LANs. ZoneFlex is the only centralized Smart WLAN system that combines Smart Wi-Fi and Smart Mesh networking technology within a single, powerful, wallet-friendly solution. Visit ruckuswireless.com or contact us for more information.

Converged Networks Rated “World Class” in Customer Satisfaction

Posted on by cwdadmin

Converged Networks, Inc. is proud to announce our achievement of “world class” customer satisfaction as rewarded by ShoreTel. ShoreTel, the leading provider of unified communications platforms, recently announced customer satisfaction award recipients for the second half of the Partner Year and Converged Networks was proud to be recognized as one of the top performing partners.

ShoreTel measures customer experience using the globally recognized Net Promoter Score (NPS) which measures a company’s performance by asking one simple question to its customers, “How likely is it that you would recommend (Company X) to a friend or colleague?” Based on the results of our customers’ surveys, Converged Networks score exceeds what is considered world-class level of professionalism and customer care in the industry. “We are excited and honored to have received this award,” stated Greg Lockhart, President of Converged Networks. “Our commitment has always been to provide exceptional service and support to our customers and we believe our success is a direct result of that commitment.”