Customer Resources

Customer Resources

Dedicated to Training

We are proud of the reputation we’ve earned for our focus on customer training.  Because we want you to get the most out of your technology investment, we have a dedicated training specialist on staff that provides onsite user training during the implementation phase as well as on an ongoing basis.  Our hands-on approach ensures that your employees are comfortable and confident with your new communications solution.

To compliment our onsite user training courses, we’ve made training resources available online.  Select the desired topic below to access free self-paced training tutorials, user guides and quick reference cards.

Tutorials

ShoreTel 14.2 Communicator Tutorial
ShoreTel 14.2 Phones Tutorial
ShoreTel Connect ONSITE Basic Client Tutorial
ShoreTel Connect ONSITE Basic Phones Tutorial
ShoreTel Connect ONSITE Advanced Client & Phones Tutorial

Quick Reference Cards & User Guides

ShoreTel Connect Client CLOUD & ONSITE Quick Reference Card
ShoreTel Connect Voicemail CLOUD & ONSITE Quick Reference Card
ShoreTel Connect Client CLOUD & ONSITE User Guide