Carrier Services

Carrier Services

Your challenge

Technology advances are accelerating the integration of the communications and IT worlds. With so many options, the method by which organizations source, implement and maintain their carrier services is more important than ever. The telecommunications landscape can be confusing, time consuming and unnecessarily expensive for those who don’t speak the language or fully understand the landscape.  Connectivity, compliance, security, uptimes and service levels are just a few variables to manage, and each metric varies from carrier to carrier.

How we can help

Through our strategic relationships with 70+ carriers and suppliers, Converged Networks is your strategic partner that will help your organization navigate through the complexity, ensuring that your carrier services integrate powerfully with your IT infrastructure and business vision. By working with Converged Networks, instead of directly with the carrier, you’ll get a neutral, highly invested partner who will:

  • Understand your IT infrastructure and how it integrates with your carrier service needs
  • Determine the optimal solution for your business
  • Research to source the optimal carriers
  • Negotiate contracts
  • Implement and support the selected solution
  • Stay on with your team as your single point of contact, managing all customer service needs and escalations
  • Become an integrated part of your organization’s ecosystem

Which carrier service solutions are right for your business?  Which carriers are best for your location, your business structure and your IT infrastructure?  To help you get started, we offer a complimentary Carrier Services Review to baseline your current voice and data costs, and to design and provide an overview of the cost savings or the efficiency gains available to your company.

Resources

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Single Source Solution Provider for your Carrier Services


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8 Questions to Ask Before Buying a Phone System


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Fostering Communications Between IT and Non-Tech Employees


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TESTIMONIAL

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In our industry, the need to have a communications partner act quickly cannot be understated. Considering that we cover 63 TV stations around the country, we deal with a large variety of vendors and Converged Networks is one of the most responsive and flexible technology vendors that we work with at Raycom Media. They go above and beyond to take care of us.

Raycom Media
Thomas Stabler, IT Director

Our partners


ShoreTel Communications Solutions


Avaya Communications Solutions